FAQ
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Q.
Does it hurt?
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A.
We adjust the pressure based on your preferences and how your body is feeling on the day of your visit. Most clients describe the sensation as “comfortably intense” or “pleasantly relieving.” We aim to provide a level of pressure that feels just right for you.
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Q.
Do you have a couple’s room?
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A.
We’re sorry, but our salon is designed with a focus on fully private, individual rooms, so we do not offer a couple’s room. However, you are welcome to visit with a companion and receive treatments in separate rooms, subject to availability.
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Q.
Do I need to bring a change of clothes?
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A.
We provide complimentary treatment wear at our salon, so there’s no need to bring your own.
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Q.
How can I make a reservation?
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A.
You can reserve your appointment through any of the following methods:
・Our official online booking system (available 24/7)
・HOT PEPPER Beauty (available 24/7)
・Official LINE account
・Official WhatsApp
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Q.
Can I receive treatment if I’m pregnant?
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A.
For your safety, we do not provide treatments to guests who are pregnant. Thank you for your understanding.
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Q.
Do you have dedicated parking or bicycle parking?
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A.
Availability varies by location, so please check the individual store page or contact the specific branch for details.
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Q.
What payment methods do you accept?
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A.
We accept the following payment methods:
Credit cards / Transportation IC cards / PayPay / Rakuten Edy / WAON / iD / QUICPay / Rakuten Pay / d Payment, and more.
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Q.
Do I need to make a reservation in advance?
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A.
Same-day appointments may be available depending on space, but your preferred time or treatment may not be guaranteed.
To ensure a seamless experience, we strongly recommend making a reservation in advance.
As we welcome many guests throughout the week, appointments tend to fill up quickly.
We kindly ask that you book by the day before whenever possible.
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Q.
What happens if I’m late for my appointment?
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A.
If you arrive late, we may need to shorten or cancel your session depending on our schedule. Please note that if you arrive without prior notice after your scheduled time, your appointment may be automatically canceled, and we may be unable to accept future bookings. We appreciate your understanding and cooperation.
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Q.
Is there an age restriction?
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A.
In consideration of both safety and the physical development of younger clients, we do not offer treatments to children under the age of 12.
We appreciate your understanding and cooperation.